Vinted Users Express Anger Over Sizing Updates

Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.

The popular resale platform has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.

Digital Channels Backlash

Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.

The platform stated the revised method more closely matches comparable marketplaces.

They have suggested members to check their listings and manually change the size if necessary, which has left users frustrated.

Sizing System Changes

Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The updated approach includes a letter with a size spectrum such as S/UK 8-10.

For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.

Member Accounts

A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Another user, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she stated.

Required Changes

Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.

Platform Context

The app has more than 100 million users, with 18 million British users.

It has become a favored option compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: previously, the service retracted a modification regarding delivery choices due to shopper criticism.

Cynthia Ward
Cynthia Ward

Construction technology analyst and content strategist with over a decade of experience.